Technical Support

Micro-Air is always available to answer your technical support questions. Please call us at this number and ask to speed to technical support, or send your questions in an e-mail to Micro-Air Technical Support.

 

If you have questions specific to the EasyStart™ line of products, please visit our EasyStart™ Knowledge Bank. It offers a wealth on consistently updated information for customers, installers and dealers that include:

  • Customer Installation FAQs
  • Installation Resources
  • EasyStart™ Wiring Diagrams for the most used RV & Marine brands

If you don't find what you need here, please feel free to contact us directly here.

 

Besides our own controls, Micro-Air also offers repair service on many of the marine air conditioning control brands in the industry:

  • Aqua-Air®
  • Cruisair®
  • Dometic®
  • Marine Air Systems®
  • Marvair®
  • Sentry® Battery Chargers
  • Technicold®

 

Instructions for Repair Returns

Any items that are to be evaluated should be sent as a complete set, both the control board and the control display, including any specialized cables, if possible. All we need is a brief description of the reason the unit is being sent for evaluation. There is an evaluation fee plus shipping and handling for controls that are found to have no trouble with them. The evaluation fee is waived when the control is found to require repairs. The repair charge along with the shipping and handling are then applied. Most repairs require two weeks for processing and return. The time required will increase if special parts need to be ordered.

To expedite your repair, please download, print, and fill out the PDF form at this link, and include it in the shipment of items to be repaired. On the form, please provide all the pertinent information, including the return shipping method, along with your method of payment. Visa, Mastercard, and American Express are accepted. We can also ship COD. If you have questions about repairs, both pending and those in process, please call 609-259-2636 or send and e-mail to Micro-Air Repair Service.

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